How To Install Basement Watchdog Battery
FAQ Categories
Main Pumps
- Why should I use a Basement Watchdog chief sump pump?
- What is included with the Basement Watchdog primary pump?
- What boosted items will I need to install my principal pump?
- Why does my primary pump have two floats?
- How does the dual float switch operate on a primary pump?
Backup Pumps
- Why does a Basement Watchdog backup system provide more protection than other brands?
- Why do I need a backup system?
- What are the differences betwixt the iii Basement Watchdog battery backup systems?
- What is included with the Basement Watchdog fill-in organisation?
- What additional items will I need to install my backup pump?
- How easy is it to install a Basement Watchdog fill-in arrangement?
- Which is the all-time installation method for my backup system and why?
- If I am connecting to an existing discharge pipe, why practise I need two bank check valves?
- How many check valves will I demand and why?
- Tin I install the backup pump on the bottom of my pit?
- My pit is too narrow to fit both pumps next to each other. What can I do?
- Is there a mode to be alerted when I am not abode virtually issues with my fill-in system and battery?
- Why does my backup pump have two floats?
- How does the dual float switch operate on a backup pump?
- Do I need to plug my backup system into a surge protector?
- Can I use a maintenance-free bombardment on your backup systems?
- Can I connect ii batteries to my backup arrangement to provide longer run time?
- Where tin I get a replacement fuse for my fill-in system?
Philharmonic Pumps
- Why exercise I need a combination system?
- What is included with the Basement Watchdog combination system?
- What boosted items will I need to install my combination system?
- How easy is it to install a Basement Watchdog combination organisation?
- I already accept a check valve in my plumbing setup. Can I get out it?
- Is in that location a way to be alerted when I am non dwelling about issues with my pump and battery?
- Why does each float switch have 2 floats on the combination system?
- How do the dual float switches operate on the combination organisation?
- Exercise I demand to plug my philharmonic system into a surge protector?
- Can I use a maintenance-free battery on your combo systems?
- Can I connect two batteries to my combo system to provide longer run time?
Standby Batteries
- Why use a Basement Watchdog battery?
- Do I take to fill your bombardment with acid?
- How oftentimes should I add h2o to my moisture-cell battery?
- How practise I dispose of the extra bombardment acid?
- I have used the entire pack of acid and I don't have enough acrid to fill the terminal cell. What tin can I practise?
- Why does my bombardment smell similar rotten eggs when I fill it with acid?
- Why is the "bombardment fluid low" alarm on even later on the cells are filled to the proper level?
- How long do I have to accuse the battery after I add together the acid?
- What do I apply the yellowish cap for?
- I am using a maintenance-free battery. What do I practice with the fluid sensor rod?
- Explicate "make clean battery terminals".
- I merely connected a new battery to the system and the controller is showing a "battery is depression" message.
- How long does it have to fully accuse a bombardment after information technology has been used extensively?
Technical and Installation
- Is there a way to exist alerted when I am not domicile about issues with my pump and battery?
- The pump is running continuously. What practice I practise?
- If no h2o is being pumped out of the sump pit, what's wrong?
- How do I silence the alarm on my arrangement?
- Why does my carbon monoxide detector alert go off near the battery?
- How many bank check valves will I need and why?
- If I am connecting to an existing discharge pipage, why do I need two bank check valves?
- My check valve is making a loud clunking sound when the pump stops. What can I do?
- Why drill the 1/eight" hole in the PVC piping?
- My pit is likewise narrow to fit both pumps next to each other. What tin I exercise?
- How does the dual float switch operate on the backup and combination systems?
- Why does my bladder switch have two floats?
- Where do I install the dual bladder switch?
- Which is the best installation method and why?
- Do I need to plug my arrangement into a surge protector?
Can't detect an reply to your question from the above FAQs?
- Looking for an respond to a specific question but can't find it? We tin can help!
Questions & Answers
Primary Pumps
Why should I employ a Basement Watchdog primary sump pump?
All Basement Watchdog principal pumps are built to exist durable and reliable. They are engineered with free energy efficient PSC motor. This allows the pumps to save you lot coin and assist the environment by using less electricity. They are also rated for continuous duty which means they are built to run continuously 24 hours a day, 365 days a year.
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What is included with the Basement Watchdog chief pump?
All Basement Watchdog primary pumps come with the pump itself, controller with dual float switch, and a stainless steel hose clamp.
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What additional items will I demand to install my primary pump?
You will besides need to supply ane ½" or 2" rigid PVC pipe to connect to the existing plumbing, a check valve or union, and PVC pipe cleaner with cement.
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Why does my principal pump take two floats?
For added reliability, the float switch has two floats. Both actuate the pump. Should one bladder switch fail to operate, the second float automatically activates the pump. Both floats are covered by a protective muzzle that prevents debris or other wires from interfering with the movement of the floats.
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How does the dual float switch operate on a chief pump?
The float switch will turn on the pump when the water raises either bladder, and information technology will remain running as long as the water is in a higher place the float. When the water drops beneath the bladder switch, an internal timer in the dual bladder controller will keep the pump running for additional ten seconds to empty the rest of the water in the pit.
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Fill-in Pumps
Why does a Basement Watchdog fill-in organisation provide more protection than other brands?
A backup pump with a expressionless battery, loose cables, or a clogged pump is similar having no backup at all. With other brands, yous will never know if there is a trouble. All Basement Watchdog backup pump systems have unique monitoring systems that sound an alarm when maintenance is needed or when a problem arises. All systems also include the fluid sensor that is used to monitor the battery fluid level.
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Why do I need a fill-in organization?
Everyone who has an Air conditioning sump pump should protect their basement with a backup system. At some point the main pump volition neglect as a result of a ability outage, principal pump failure, bladder switch failure or the inability to go on up with the incoming water. A backup pump is an inexpensive insurance policy eliminating the headaches and cost associated with a flooded basement.
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What are the differences between the iii Basement Watchdog battery fill-in systems?
* Based on a 10% duty cycle. Run times may vary based on arrival of water.
**
Older versions, before 2022of the Basement Watchdog Special, Basement Watchdog Big Domestic dog and Basement Watchdog Big Combo systems may not be uniform with maintenance costless batteries. Using a maintenance gratis bombardment with an older system may cause simulated alarms. Please call (800) 991-0466 for questions of compatibility.
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What is included with the Basement Watchdog backup organisation?
All Watchdog systems include the pump, monitoring/charging controller, fluid sensor, float switch, and battery box. You will need to buy the matching battery and acid. Whatsoever additional parts needed for installation, (i.eastward. check valves and pipe) are listed on the box, brochure and in the manual.
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What additional items will I need to install my fill-in pump?
Y'all will also need to supply a Basement Watchdog battery, six quarts of 1.265 specific gravity battery acid, ane ½" rigid PVC pipe and fittings, PVC primer with cement, a wedlock with hose clamps or a "Y" connector and two check valves (depending on the installation method you use), and a surge protector (recommended).
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How easy is it to install a Basement Watchdog fill-in arrangement?
Installation is easy. All systems come with a detailed transmission that includes pictures of the installation process. Installation videos are also available to help guide you.
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Which is the best installation method for my backup arrangement and why?
The all-time installation method is a direct discharge to the outside of the edifice. With this method, your backup pump is able to operate at full capacity if your main pump is not able to keep up with the incoming water. Also, a bad check valve will not affect the performance of either pump.
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If I am connecting to an existing discharge piping, why do I need two check valves?
Having 2 working check valves below the "Y" connector is very critical to the operation of the fill-in pump. For example, if the bank check valve is bad above the principal pump, the water will not get discharged by the fill-in pump if it has to activate. The water volition only get upward the "Y" connector and and then come down through the main discharge pipe. The check valve above the main pump must be working and installed properly in order for the fill-in pump to operate.
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How many check valves volition I need and why?
If you are connecting to an existing discharge pipe with a "Y" connector, two check valves are required. Both check valves must be installed beneath the "Y" connector and 1/8" hole must be drilled between the check valve and the fill-in pump.
Annotation:Installing a check valve above the "Y" can cause air lock or pressure level problems that may upshot in flooding and is not recommended
If you are calculation a 2nd discharge piping, a check valve is not required. Notwithstanding, a check valve is suggested and will preclude water from flowing back into the pit when the pump shuts off.
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Can I install the backup pump on the lesser of my pit?
Nosotros highly recommend placing the backup pump on top of a brick then it is elevated and away from pit droppings.
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My pit is too narrow to fit both pumps next to each other. What can I practice?
For narrow pits you can mount the backup pump on an "L" subclass in a higher place the main pump. You will need to buy from a hardware shop an "L" bracket at to the lowest degree 6 inches long (preferably one that volition non rust), 2 stainless steel hose clamps, and one stainless steel screw (#8-32 10 ¾") with a matching washer & nut (refer to our manual for instructions).
Consider one of our combination systems. These systems come pre-assembled with cheque valves, a "Y" connector and both main and backup pumps. They feature a meaty pattern that can fit most narrow pits.
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Is in that location a fashion to be alerted when I am not home nigh issues with my backup system and bombardment?
The Basement Watchdog Connected Pump – Multi-Technology Solution
It is at present possible to remotely monitor and receive notifications on the condition of your Basement Watchdog Backup or Combo Organisation. Our comprehensive approach gives you lot the choice and flexibility not found in other systems.
There are 2 ways to connect:
- Basement Watchdog CONNECT® and the USB Information port – plug your Basement Watchdog Fill-in or Combo arrangement in to one of the Basement Watchdog CONNECT® Module that either links to your habitation Wi-Fi. Receive texts, email or in App notifications
- Remote Terminal – pair of dry out contacts tin can connect to existing security systems, auto dialers or other external devices
Basement Watchdog CONNECT® with USB Data Port:
- Connect the Backup or Philharmonic Arrangement to a Basement Watchdog CONNECT® Module via USB cablevision
- The Basement Watchdog CONNECT® module now acts a gateway to the net
- WiFi module currently available:
- Basement Watchdog WiFi Module links to a Wi-Fi router and will send email, texts or in App notifications with the Basement Watchdog App
- Conveys which alert has been activated or what maintenance might be needed
Basement Watchdog CONNECT® is currently bachelor on the following systems:
Remote Concluding:
- Connects to optional Basement Watchdog CONNECT® WiFi Module
- Connects to a dwelling house security system, car dialer or other device with dry contacts
- Allows older model Basement Watchdog systems to alert remotely
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Why does my backup pump have 2 floats?
For added reliability, the bladder switch has two floats. Both perform the same performance, activate the pump. Should i float switch fail to operate, the 2nd bladder automatically activates the pump.
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How does the dual float switch operate on a backup pump?
The bladder switch volition plough on the pump when the water raises either float, and information technology volition remain running as long equally the water is above the float. When the water drops below the float switch, an internal timer in the control unit volition keep the pump running an additional 25-threescore seconds to empty the sump pit. The actual additional run time will depend on the backup system.
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Do I need to plug my backup organisation into a surge protector?
Ability surges and power spikes can occur at anytime. Unfortunately they tin can damage the electronics within the control unit of your backup arrangement. Protect your fill-in organisation with a surge protector which is a device that suppresses power surges. A surge protector can be purchased at any electronics or hardware shop. They are rated in joules. At least 1500 joules is recommended for any of our fill-in systems. Nosotros practise not propose plugging the primary pump into a surge protector.
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Can I apply a maintenance-free battery on your backup systems?
A maintenance-free bombardment tin can be used on:
* Based on a 10% duty bike. Run times may vary based on inflow of h2o.
**
Older versions, earlier 2022of the Basement Watchdog Special, Basement Watchdog Big Canis familiaris and Basement Watchdog Big Combo systems may non exist compatible with maintenance complimentary batteries. Using a maintenance free battery with an older system may cause false alarms. Please phone call us at (800) 991-0466 opt. 3 for questions well-nigh compatibility.
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Tin I connect two batteries to my backup organisation to provide longer run time?
Only if they are used on the Big Dog CONNECT®, Special Plus, or Special CONNECT®systems. To do this, the two batteries must be connected in parallel (positive) to (positive) and (negative) to (negative). A special cablevision tin be ordered past calling Glentronics at 800-991-0466 option 3. It is highly recommended to apply batteries that are the same size and age. Connecting ii batteries in parallel will double your pumping fourth dimension during a power outage. It is as well recommended to buy a battery box for the battery. This tin be ordered from Glentronics as well.
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Where can I get a replacement fuse for my backup system?
A replacement fuse can be purchased either:
- Direct from our client service
- Price Complimentary: (800) 991-0466, Option 3
Hours: 9AM - 5PM CST; Monday – Friday - Electronic mail: Mail@Glentronics.com
We strive to answer all e-mails within 1 business organization twenty-four hour period, however during weather events it may take a little longer.
- Price Complimentary: (800) 991-0466, Option 3
- Otherwise, you may purchase the DC fuse from any auto parts or hardware store and the Air-conditioning fuse from whatsoever hardware store.from whatsoever hardware store. The rating of the fuse is specific to the model unit. Delight see the fuse or the dorsum of your backup command box for the fuse rating.
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Combo Pumps
Why do I need a combination system?
All of the Basement Watchdog combination systems come pre-assembled for easy installation and offering primary and battery backup pump capabilities. They also have a compact blueprint that fits into pits with diameters every bit small as 12 inches.
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What is included with the Basement Watchdog combination system?
All Basement Watchdog combination systems come with a principal pump with dual float switch, backup pump with a mounting bracket, control unit of measurement for the backup pump with a dual bladder switch and battery fluid sensor, transformer, a rubber union, bombardment cap, and actress cypher ties to secure wires.
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What additional items will I need to install my combination system?
You volition likewise need to supply a 12V standby bombardment. All Basement Watchdog standby batteries are specifically designed to work with our battery backup and combination systems. They are the only batteries that volition accommodate the battery fluid sensor. Yous will also demand to supply six quarts of 1.265 specific gravity bombardment acid (30HDC140S and 24EP6 batteries only). For some installations you may also need additional items: 1 ½" rigid PVC pipe, 1 ½" PVC pipe connector or i ½" condom marriage, and PVC pipage cleaner with cement.
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How easy is it to install a Basement Watchdog combination organisation?
For convenience, both pumps accept been pre-assembled for easy installation with a "Y" connector and two cheque valves. All combination systems come with a detailed transmission that includes pictures of the installation process. Piece of cake to follow videos are likewise available to help guide you lot.
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I already have a check valve in my plumbing setup. Can I leave it?
All Basement Watchdog combination systems come with two built in check valves. It is highly recommended to remove the existing bank check valve. Not only will it reduce the pumping capacity of both pumps only it tin can cause pressure bug or air lock.
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Is there a fashion to exist alerted when I am not domicile nigh issues with my pump and battery?
The Basement Watchdog Continued Pump – Multi-Technology Solution
It is now possible to remotely monitor and receive notifications on the status of your Basement Watchdog Backup or Philharmonic System. Our comprehensive approach gives y'all the choice and flexibility not found in other systems.
There are 2 means to connect:
- Basement Watchdog CONNECT® and the USB Data port – plug your Basement Watchdog Backup or Combo system in to the Basement Watchdog CONNECT® WiFi Module that links to your home Wi-Fi. Receive texts, electronic mail or in App notifications
- Remote Final – pair of dry out contacts tin can connect to existing security systems, motorcar dialers or other external devices
Basement Watchdog CONNECT® with USB Data Port:
- Connect the Backup or Combo System to a Basement Watchdog CONNECT® Module via USB cable
- The Basement Watchdog CONNECT® module now acts a gateway to the internet
- Module currently available:
- Basement Watchdog WiFi Module links to a Wi-Fi router and will send electronic mail, texts or in App notifications with the Basement Watchdog App
- Conveys which alarm has been activated or what maintenance might be needed
Basement Watchdog CONNECT® is currently available on the following systems:
Remote Terminal:
- Connects to optional Basement Watchdog CONNECT® WiFi Module
- Connects to a dwelling security system, motorcar dialer or other device with dry contacts
- Allows older model Basement Watchdog systems to alert remotely
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Why does each float switch have two floats on the combination organization?
For added reliability, the bladder switch has two floats. Should one float switch neglect to operate, the second bladder automatically activates the pump. This means that the combination system features a total of 4 bladder switches for actress reliability. The primary pump'south bladder switch features a protective cage that prevents debris or other wires from interfering with the move of the floats.
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How practise the dual float switches operate on the combination system?
The float switch will turn on the pump when the h2o raises either float, and it will remain running as long as the water is to a higher place the float. When the water drops below the float switch, an internal timer in the command unit will keep the pump running to empty the rest of the water in the pit. The backup command unit will run the pump for additional 25-60 seconds. The dual float controller for the primary pump volition continue the pump running for additional ten seconds.
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Do I demand to plug my philharmonic system into a surge protector?
Power surges and power spikes can occur at anytime. Unfortunately they can harm the electronics inside the control unit of measurement of your backup organization. Protect your fill-in system with a surge protector which is a device that suppresses power surges. A surge protector can be purchased at any electronics or hardware store. They are rated in joules. At least 1500 joules is recommended for whatsoever of our backup systems. Nosotros exercise non advise plugging the chief pump into a surge protector.
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Can I use a maintenance-costless battery on your combo systems?
A maintenance-free bombardment tin exist used on:
* Based on a 10% duty cycle. Run times may vary based on inflow of h2o.
**
Older versions, before 2022of the Basement Watchdog Special, Basement Watchdog Big Dog and Basement Watchdog Large Combo systems may non be compatible with maintenance free batteries. Using a maintenance free bombardment with an older system may crusade imitation alarms. Please call us at (800) 991-0466 opt. 3 for questions almost compatibility.
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Can I connect ii batteries to my combo organisation to provide longer run time?
This can exist washed only on the Basement Watchdog Big Combo.To do this, the two batteries must be continued in parallel (positive) to (positive) and (negative) to (negative). A special cable can be ordered past calling Glentronics at 800-991-0466 option 3. It is highly recommended to employ batteries that are the same size and age. Connecting two batteries in parallel will double your pumping time during a ability outage. It is also recommended to purchase a battery box for the battery. This can be ordered from Glentronics likewise.
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Standby Batteries
Why use a Basement Watchdog bombardment?
The Basement Watchdog batteries have been designed specifically to work with the Basement Watchdog backup systems and combo systems. The wet jail cell standby batteries are the just batteries that arrange the fluid sensor, which is a very important characteristic for maintaining battery performance. They are synthetic to provide longer pumping times than about other batteries, and to terminal longer than other brands.
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Do I have to fill your battery with acid?
The Basement Watchdog Maintenance Free/AGM standby batteries don't require any acid. The Basement Watchdog Wet Jail cell standby batteries are sold dry and have to exist activated with acid. This allows united states to brand sure that our customers get the most out of the battery. The life of the bombardment starts when it is filled with acrid.
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How often should I add water to my wet-cell bombardment?
For the Basement Watchdog Battery Backup Systems, water should be added every 4-6 months. Although, every bit the battery ages this time may be shortened. If you are adding water every few weeks, the battery may need replacing. Take your battery load tested at your local automobile service station. If your bombardment tests fine, your system may exist overcharging the battery, and needs to be sent in for service.
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How do I dispose of the actress battery acid?
The acid can be neutralized with baking soda or can be taken to any identify that has a HazMat (Hazardous materials) option upward.
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I accept used the entire pack of acid and I don't have enough acid to fill up the final jail cell. What can I do?
Make sure you lot have no more acid left in the pack. If the pack is empty, more acid may need to exist purchased. You can purchase 1 quart of 1.265 specific gravity acid from a battery shop.
If the beginning five cells are total, you tin can use a turkey baster, or other similar instrument, and even out the cells making certain that the plates are fully covered. You lot may so use distilled h2o and elevation off all six cells.
Note: Thoroughly wash the turkey baster before use with food
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Why does my battery smell similar rotten eggs when I fill it with acid?
The smell of rotten eggs is common when the battery is new. When you fill the bombardment with acid, the initial reaction between the plates and the acid produces sulfur dioxide. Information technology smells like rotten eggs, just is harmless and volition dissipate within a short time.
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Why is the "battery fluid low" warning on even later the cells are filled to the proper level?
Be sure to add fluid to all six bombardment cells, and then place the sensor rod in the correct cell. Acid is only added the first time to actuate the battery. Distilled water is used all other times. The sensor rod should be in the 2d cell from the positive ( ) terminal of the battery. If it is in any other jail cell, information technology is non measuring correctly. Brand certain all ii ½" of the sensor is inserted in the pre-drilled hole in the bombardment cap, or in the hole in the battery case, depending on which battery you lot own. An pointer on the height label points to the right location. If y'all are using a unlike brand battery, the fluid sensor must be attached to the positive ( ) final of the battery.
Note: You should never drill a pigsty into the battery yourself
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How long practise I have to charge the battery after I add the acid?
Past calculation the acid you are activating the battery. After adding the acid, the battery will be charged 80% to 90% within 15 minutes. It can be used immediately, and the organization will complete the charging procedure once the charger is plugged into the wall.
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What exercise I use the yellow cap for?
The yellowish cap is used with Basement Watchdog Wet Cell standby batteries to accommodate the fluid sensor. Information technology is to exist placed in the 2d cell from the positive post and the sensor is inserted into the off center hole in the cap. ***Please notation that some Basement Watchdog batteries accept just 2 long rectangular caps with a hole already present in the top of the battery case. If you lot have this bombardment, the yellowish cap will non be needed only keep it in case you need information technology in the future. If y'all have misplaced your yellow cap delight call Glentronics at 800-991-0466, option 3 for a free replacement.
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I am using a maintenance-gratis battery. What do I do with the fluid sensor rod?
To permanently disable the water fluid depression alarm, attached the fluid sensor rod to the positive terminal of the battery. This can be done past tightening downwards the wing nut on top of the positive terminal and the fluid sensor.
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Explain "make clean battery terminals".
Over time, corrosion forms on the terminals that connect the battery to the unit of measurement. This corrosion is common, but if it is not cleaned off, the battery will non charge properly. The Watchdog has the ability to detect this corrosion and will sound an alarm when it needs cleaning. Use a stiff wire brush or sand-paper to clean the battery terminal posts, the rings on the end of the bombardment cable, and the fly nuts until they are shiny. See the manual for detailed instructions and safety precautions.
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I just connected a new battery to the organisation and the controller is showing a "battery is low" bulletin.
Give a new bombardment approximately 24 hours to come up to a total charge. If the battery lite is still on later 24 hours, delight contact out service department for boosted troubleshooting tips. They can be reached at 800-991-0466, selection 3.
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How long does it take to fully charge a battery afterwards information technology has been used extensively?
Information technology depends on the size of the bombardment and the sump pump system that is doing the charging. The Large Canis familiaris system has a powerful 20-amp smart charger that volition charge a discharged battery in approximately vi hours. The charger on the Basement Watchdog Special is a smaller i.6 amp smart charger and may accept 3 days to fully recharge. While the Emergency system is a modest .iv amp trickle charger and can take several days to recharge a bombardment. Alternately, you could take the battery to service station for a quick charge, or hook the bombardment upward to an automotive charger if yous have one. Be certain to disconnect the control unit from the battery if you are using an automotive charger. If you lot don't, the command unit may exist damaged.
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Technical and Installation
Is there a fashion to exist alerted when I am not home about issues with my pump and battery?
ENABLING THE CONSUMER TO BE ALERTED REMOTELY
The Basement Watchdog Connected Pump – Multi-Technology Solution
Information technology is now possible to remotely monitor and receive notifications on the status of your Basement Watchdog Backup or Combo System. Our comprehensive approach gives you the choice and flexibility non found in other systems.
There are ii ways to connect:
- Basement Watchdog CONNECT® and the USB Data port – plug your Basement Watchdog Backup or Combo system in to the Basement Watchdog CONNECT® WiFi Module that links to your home Wi-Fi. Receive texts, email or in App notifications
- Remote Terminal – pair of dry contacts can connect to existing security systems, auto dialers or other external devices
Basement Watchdog CONNECT® with USB Data Port:
- Connect the Fill-in or Combo System to a Basement Watchdog CONNECT® Module via USB cablevision
- The Basement Watchdog CONNECT® module now acts a gateway to the internet
- Currently available:
- Basement Watchdog WiFi Module links to a Wi-Fi router and volition transport electronic mail, texts or in App notifications with the Basement Watchdog App
Basement Watchdog CONNECT® is currently available on the following systems:
Remote Terminal:
- Connects to optional Basement Watchdog CONNECT® WiFi Module
- Connects to a home security system, auto dialer or other device with dry contacts
- Allows older model Basement Watchdog systems to alert remotely
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The pump is running continuously. What practise I do?
Make sure the float switch is properly mounted with the round floats hanging below the metal bracket. Brand sure the subclass is straight, non on an angle. Once the float switch is activated, information technology starts a timer that will run the pump about 25-60 seconds earlier it shuts off. This way information technology will empty all the h2o in the sump pit. The pump will not exist damaged if it keeps running later all the h2o has been discharged from the sump.
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If no water is being pumped out of the sump pit, what's wrong?
The get-go affair to check is the installation of the pump. Brand sure the pump is plugged into the back of the control unit. 2nd, if a check valve has been used in the installation, make sure information technology is installed correctly. If it is upside down, no water can laissez passer through it. Make sure the arrow on the check valve is pointing up. If you are using 2 check valves, both cheque valves must be installed properly and below the "Y" connector. Information technology is very important to check the operation of the check valve above the main pump. Finally, make sure a 1/8" hole has been drilled in the PVC pipage nigh 3" above the pump. You lot can cheque our troubleshooting guides for further aid.
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How do I silence the alarm on my system?
On the Big Domestic dog, Special, and Big Philharmonic systems press and hold the reset button continuously for approximately five seconds to silence the alert for 24 hours. On the Basement Watchdog Emergency slide the switch, located on the front panel, to the left. Please note that not all alarms can be silenced if immediate attention is required. Please refer to your education transmission for details.
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Why does my carbon monoxide detector alarm go off nearly the battery?
A carbon monoxide detector cannot differentiate between sulfur dioxide and carbon monoxide. Sulfur dioxide, which is emitted past the bombardment, is not harmful. Move the carbon monoxide detector a piddling farther away from the battery.
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How many check valves volition I need and why?
If you are not connecting to an existing discharge pipe, a check valve is not required. Nonetheless, a check valve will prevent water from flowing back into the pit when the pump has stopped. If you are connecting to an existing discharge pipe, two check valves are required. Both must be installed beneath the "Y" connector and i/8" hole must be drilled below the check valve and the fill-in pump.
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If I am connecting to an existing belch pipe, why practice I demand two check valves?
Having two working check valves beneath the "Y" connector is very critical to the performance of the backup pump. For instance, if the check valve is bad above the chief pump, the water will not go discharged by the backup pump if it has to activate. The water will simply go up the "Y" connector then come up downwardly through the principal discharge piping. The bank check valve above the primary pump must exist working and installed properly in order for the backup pump to operate.
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My check valve is making a loud clunking sound when the pump stops. What can I do?
Most check valves will brand a sound when they close. We suggest the Basement Watchdog Klunkless check valve. It features a silencing air chamber that absorbs the sound that normally occurs later on a pump shuts off. Otherwise, make certain your discharge assembly is attached solidly, and the pump is resting firmly on the bottom of the pit.
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Why drill the one/viii" pigsty in the PVC piping?
The purpose of the 1/viii" hole is to prevent the pump from beingness air locked. A pump that is air locked cannot pump h2o. This hole should be drilled approximately iii" in a higher place the pump at a 45° angle directed downward, and so the water will flow back into the sump pit. When the pump is running, water should be shooting out of the hole. Some main pumps may require the 1/eight" pigsty also. Check with the manufacturer of your principal pump if information technology is required, or scout our installation videos.
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My pit is too narrow to fit both pumps next to each other. What can I do?
For narrow pits you can mount the fill-in pump on an "L" bracket to a higher place the main pump. You will need to purchase from a hardware store an "L" bracket at least six inches long (preferably i that will non rust), two stainless steel hose clamps, and one stainless steel spiral (#eight-32 ten 3/4") with a matching washer & nut (refer to our manual for instructions).
Consider one of our combination systems. These systems come up preassembled with both check valves, a "Y" connector and both pumps. They feature a compact blueprint that tin can fit most narrow pits.
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How does the dual float switch operate on the backup and combination systems?
The float switch volition turn on the pump when the water raises either float, and information technology will remain running equally long as the h2o is higher up the bladder. When the water drops below the bladder switch, an internal timer in the control unit will keep the pump running an boosted 25-60 seconds to empty the sump pit. The actual additional run time will depend on the backup system.
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Why does my float switch have two floats?
For added reliability, the float switch has 2 floats. Both perform the aforementioned functioning, activate the pump. Should i float switch fail to operate, the second float automatically activates the pump.
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Where do I install the dual bladder switch?
The bladder switch should exist mounted about vi inches above the water level line in the sump pit. Adhere the float switch very securely to the belch piping with a plastic wire tie.
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Which is the best installation method and why?
The best installation method is a direct discharge to the outside of the building. With this method, your backup pump is able to operate at full capacity if your main pump is non able to keep upwardly with the incoming water. Also, a bad check valve volition non affect the operation of either pump.
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Do I need to plug my arrangement into a surge protector?
Ability surges and ability spikes can occur at anytime. Unfortunately they can damage the electronics inside the control unit of your backup or combination organisation. Protect your fill-in or combo system with a surge protector, a device that suppresses ability surges, which tin be purchased at any electronics or hardware store. Surge protectors are rated in joules—at least 1500 joules is recommended for all Basement Watchdog backup systems and too for the backup pump in our combination systems. Practice not plug the master pump into a surge protector.
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Can't find an answer to your question from the above FAQs?
Looking for an answer to a specific question but can't observe it? We tin help!
Simply electronic mail usa at service@glentronics.com!
Nosotros strive to answer all e-mails within one business day; however, during severe weather condition events, nosotros recommend first reviewing our product troubleshooting guides.
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Source: https://www.basementwatchdog.com/service/faq/
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